Shipping policy

Shipping Policy for Domestic Orders (within India)

Domestic orders (within India) would be processed within 24 hours on working days and shipping will be done through a domestic courier company. The product will be delivered to all Indian metro cities in 7 working days.

Once the products are shipped from our location, we will send you the Airway number/docket number through SMS & email. To ensure safe delivery of all products, the same are double packed in waterproof and corrugated boxes.

Shipping Policy for International Orders (outside India)

All International orders (outside India) would be processed within 3 working days and shipped through an International courier company. Most orders are delivered within 15 days to foreign destinations at maximum.

In case the customer wishes to purchase multiple items and ship them to two or more different addresses, the customer is kindly requested to place them as separate orders. Once the products are shipped from our location, the customer will be sent the shipper’s reference number (airway bill number/docket number) along with the courier company details through email.

The customer can track the status of their package through the courier’s website or by contacting their local customer service center. The courier will attempt delivery twice at the customer's specified shipping address before they inform the respective customer that their package is not deliverable. Shipping Charges are based on the shipping destination and quantity of units purchased. Please note that shipping companies determine shipping charges based on the package weight.

All products are shipped via reputed International courier companies that are completely insured and reliable. Our Shipping Rates are subsidized and are much lower than what the shipping companies usually charge for International shipments. We always strive to offer our shoppers the lowest shipping charges possible.

We are not responsible for any delay caused by any unforeseen time lags by the courier companies in delivering the parcels to the customer, or if the customer is not available at the time of delivery. Please note that if there are any customs or duties applicable for the ordered items, they will be billed separately to the customer by the courier company at the time of delivery.

The duties and taxes are not a part of the customer’s payment made to us.

Remote Area Surcharge (RAS) for International Orders

According to the policies of the International carrier, an additional surcharge may be levied if the shipping address is defined by the carrier as a remote area. This Remote Area Surcharge (RAS) would not be charged at the time of placing the order. Instead, it would be informed to the customer before shipping the goods. In such cases, the customer will have to pay the surcharge through the website. If the surcharge is not paid within 3 days after our notification, then we will cancel your order.

Customs Clearance for International Orders

For certain countries, Our Carrier will clear the customer's parcel from customs.
Any additional taxes, import duties, or customs charges levied in this process will be charged to the customer.

The customer is liable to pay the carrier for those charges in such cases. It is our kind request to all the customers to be aware of the laws and regulations governing the import of goods in the country where the items are requested to be shipped.